Which Statement Best Describes the Concept of Total Quality

A process used in an organisation that is aimed at managing quality and determining what factors are important to a project and figuring out how to meet those factors B. Top management leadership Top management commitment and leadership will have to be visibly demonstrated drafting a comprehensive framework of mission statement values and quality policy and.

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It describes the function of the organization.

. In most cases it would be more accurate to talk about continual improvement in terms of processes than in terms of products and services. Quality management has a future in the 21st century. True It is important to acquire as many customers as an organization is able because customers are not reliable and an organization must always be replacing a lost customer.

One talks about improvement of products whatever they may be. Total quality is about reaching a peak level of quality and maintaining it. Edwards Demings 14 Points for Total Quality Management.

Compares net monetary cost of training to net benefits c. One Four Two Three TQM stands for. Provides a ratio of net benefits to training costs divided by the number of participants d.

The correlation between levels of income and levels of disposable income is high while the correlation between changes in income and changes in disposable income is high. Total quality is about inspecting products when they are finished. Product strategy is set by top management.

According to the Three-Legged Stool of Total Quality the sea of the stool is customer focus. A comprehensive and fundamental rule or belief for leading and operating an organization aimed at continually improving performance over the long term by focusing on customers while addressing the needs of all stakeholders. The responsibility of the quality control staff to identify and solve all quality-related problems b.

Results-oriented approach to business management that integrates many. Which of the following statements best describes the concept of total quality. Demings 14 Points on Quality Management or the Deming Model of Quality Management a core concept on implementing total quality management TQM is a set of management practices to help companies increase their quality and productivity.

A simpler mission statement is To meet customers transportation and distribution needs by being the best at moving their goods on time safely and damage free - National Railways. Which of the following best describes the term quality assurance. Compares costs of training in dollars to benefits in dollars b.

A method used in an organisation as a way of preventing mistakes or defects in manufactured products and avoiding problems when. Identify the incorrect statement about the concept of limited liability. Quality management is an independent activity.

Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness. Chapter 3 166 Members of a business usually enjoy limited liability in the running of the business. D Total quality is about inspecting products when they are finished.

Which of the following statements best describes the relationship between consumption spending and disposable income. Costs associated with on-line failures Costs associated with the direct costs of measuring quality Costs asscociated with preventing. Total quality is about building quality into every step of the production process.

The key concepts of TQM which have to be thoroughly understood before embarking on any plan for its implementation are described in brief below - 1. A Total quality is about reaching a peak level of quality and maintaining it. 1 Point Which of the following statements best describes the concept of cost-effectiveness.

Six Sigma quality program. Which of the following statements best describes the relationship between quality management and product strategy. A is a tool that is superior to TQM in achieving top-notch quality in.

Total quality management emphasizes a. A core definition of total quality management TQM describes a management approach to long-term success through customer satisfaction. Total quality management is the management strategy which involves the improvement process of employee- employees relations consumer- business relationship to get better results in the.

The concept that drives the need for total quality is competitiveness. A process where mostly statisticians get involved e. Which of the following statements best describes prevention costs.

Primary elements of TQM. The members stand to lose only the capital that was invested in the business when the business is successful sued. The total quality approach describes the culture attitude and organization that makes a commitment to provide improved products and services that satisfy customers requirements.

Continual improvement is a key element of total quality. The member stand to lose all their capital that was invested in the business is successfully sued B. The customer in a total quality setting defines quality.

It provides a clear statement of purpose for employees customers suppliers. Total Quality Management. A system where strong managers are the only decision makers d.

Describe the concepts on which the core philosophy of six sigma is based. In a TQM effort all members of an organization participate in improving processes products services and the culture in which they work. In a total quality setting people are responsible for their actions and accountable for their performance.

A commitment to quality that goes beyond internal company issues to suppliers and customers c. Total Quality Manager Total Quality Management Totalisation of Quality Management Trilogy of Quality Management. C Total quality is about shifting the responsibility for quality control to one team.

B Total quality is about building quality into every step of the production process.

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