Which Statement Best Describes the Concept of Total Quality
A process used in an organisation that is aimed at managing quality and determining what factors are important to a project and figuring out how to meet those factors B. Top management leadership Top management commitment and leadership will have to be visibly demonstrated drafting a comprehensive framework of mission statement values and quality policy and. Pin On Linds Shower It describes the function of the organization. . In most cases it would be more accurate to talk about continual improvement in terms of processes than in terms of products and services. Quality management has a future in the 21st century. True It is important to acquire as many customers as an organization is able because customers are not reliable and an organization must always be replacing a lost customer. One talks about improvement of products whatever they may be. Total quality is about reaching a peak level of quality and maintaining it. Edw...